A recent example of this shift is Cowork, a new capability from Anthropic. With Cowork, their AI assistant Claude does not just respond to prompts, but can actually carry out tasks within a clearly defined environment. No more isolated interactions,AI begins to plan, organize files, and complete work step by step.
From chatting to collaborating
Until now, AI has largely functioned as a conversational partner. You ask a question, receive an answer, and then continue the work yourself. Cowork changes that pattern. The AI is given access to a single folder chosen by the user and can operate autonomously within that boundary,reading, editing, or creating files.
Examples include reorganizing downloads, creating a spreadsheet from scattered inputs, or assembling a first draft of a report from loose notes. The human stays in control, but the AI takes on a more active role in execution.
Why this is more than just another feature
What makes this development interesting is not the technology itself, but what it signals about where AI is heading. We are moving from answer engines to workflow support. AI no longer just helps us think,it helps us do.
For teams dealing with fragmented documents, overloaded inboxes, and half-finished drafts, this is appealing. At the same time, it raises new questions:
Who has access to what information?
How do you maintain control over automated actions?
And what happens when something goes wrong?
Control, governance, and trust
Anthropic has deliberately designed Cowork with clear boundaries. The AI can only act within a folder explicitly selected by the user. For more impactful actions, it asks for confirmation. This highlights an important reality: the more autonomous AI becomes, the more essential governance, logging, and clear guardrails are.
These are no longer nice-to-haves. Once AI starts executing tasks, it becomes part of your operational process,and therefore part of your responsibility.
What this means for organizations
The shift from AI as a tool to AI as a colleague requires new agreements, not just technical but organizational. Which tasks may AI perform? When is human oversight mandatory? And how do you ensure convenience does not override care and accountability?
In sectors where reliability, transparency, and accessibility are critical, these questions are especially pressing.

Discover how accountability, judgment and AI come together in the Certified AI Native Journey.